TheCustomer

It’s no surprise to find that UK managers are the most negative: over the past 12 months I’ve worked with folk for the UK (natch!), Sweden, South Africa, Australia, America, and even a Brit based in Australia… they are consistently more positive, energetic and constructive than UK management.

The ability of UK folk to sit, diss, and do nothing, is astonising.

So I applaud  UK clients who do manage to stay positive, in spite of the zeitgeist.

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How often does that negativity seep out to customers? I guess the trite answer is that “once would be too often”.